Legal Notice

At SoftLight, we attach great importance to the protection and confidentiality of our customers' personal data. This Legal Notice explains the main principles regarding the collection, processing, storage, and protection of personal data when using our website.

1. Collection of Personal Data

SoftLight may collect personal data for the following purposes:

Receiving and processing orders;
Delivery of products;
Providing customer support;
Providing information about campaigns and special offers (only with your consent);
Improving service quality;
Preventing fraud and security risks.

Data may be collected through our website, social media accounts, email, phone, and other electronic means.

2. Processing of Personal Data

Collected data is used for the following purposes:

Preparing and delivering orders;
Processing payments;
Responding to customer inquiries;
Providing technical support;
Enhancing website functionality and security;
Statistical analysis and service improvement.

Data is processed only for the stated purposes and stored for the period required by law.

3. Sharing of Personal Data

SoftLight may share your personal data with the following parties only when necessary for the provision of services:

Shopify platform;
Payment service providers;
Courier and logistics companies;
Analytics and security services;
Government bodies as required by law.

Your personal data will under no circumstances be sold to third parties for commercial purposes.

4. Customer Rights

You have the following rights:

To know whether your personal data is being processed;
To receive information about the collected data;
To request correction of inaccurate or incomplete data;
To request deletion of data;
To opt out of marketing communications;
To obtain a copy of your personal data.

You can contact us to exercise these rights.

5. Privacy and Security

SoftLight uses modern security systems to provide its customers with a more secure shopping experience.

Collected data is used only for service purposes and is not shared with third parties without your permission (except in cases provided for by law).

Your bank card details are not stored on SoftLight servers. All payment transactions are carried out through secure payment systems and SSL encryption technology.

6. Cookie Policy

Our website uses cookies to improve the user experience.

Cookies are used for the following purposes:

remembering user preferences;
maintaining the shopping cart;
improving website performance;
collecting statistical data;
optimizing advertising and marketing activities.

You can disable the use of cookies in your browser at any time.

7. Legal Responsibility

All content (texts, images, logos, design, and other materials) published on the SoftLight website is protected by copyright.

Copying, distributing, or using the materials on the site for commercial purposes without prior written permission is prohibited.

8. Changes

SoftLight reserves the right to update this Legal Notice without prior notice.

The updated version comes into force on the date it is published on our website.

Contact

If you have any questions about this Legal Notice or your personal data, please contact us.

Store: SoftLight

Address: Baku

Working hours: Monday – Friday, 09:00 – 18:00

Email: support@softlight.az

Website: https://softlight.az

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